Privacy of Children
CKQB-FM encourages parents and guardians to be aware of and participate in their children’s online activities. Minors (persons under the age of majority in their province or territory of residence) may not use the Site unsupervised and we ask that you do not allow your child to submit any personal information to us. CKQB-FM will request permission from a parent or legal guardian before collecting, using or disclosing any personally identifiable information about a child (e.g., for participation in contests and promotions) on any of our commercial websites or online services directed to children under 13 years of age.
For more information regarding marketing to children, please visit the Canadian Marketing Association’s Special Considerations in Marketing to Children guidelines, part of the CMA’s Code of Ethics and Standards of Practice.
Types of Information collected
CKQB-FM may collect two types of information: Personal Information and aggregated information. Personal information is information that identifies you, and may include information such as your name, site user name, address, postal code, telephone number, mobile number, SMS, e-mail address, age, marital status, income level, education level, intentions, preferences and opinions (“Personal Information”). CKQB-FM does not collect Personal Information about an individual except when individuals provide such specific information on a voluntary basis. Aggregated information may include information that is anonymous such as the type of browser you are using or other information that cannot identify you as an individual.
We may also collect information about you from a social network site where you have logged into the Site using your social network ID, in order to provide you with a more personalized experience.
If you send an e-mail to us, or fill out our “feedback” form through the Site, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through the Site or the social network through which you have logged on to the Site (such as in an invitation, or when sharing your content).
Why is the Information Collected?
In order to access some specific features of the Site, you may be required to register or otherwise voluntarily provide Personal Information. For example, registration is needed to enter certain contests and better serve your specific interests. You may choose not to provide the personal information, but this may lead to decreased functionality of the Site for you and will prevent us from providing you with certain products or services. However, you can still access and visit many of the Site’s features. We also may request you to voluntarily provide Personal Information that is not required to access features of the Site. This information enables CKQB-FM to make general improvements to the Site, ensures that content standards of these sections are rigorously upheld, enables us to contact the prize winners and better serve your specific interests.
What We Will and Will Not Do with the Information You Provide
CKQB-FM uses information generally to compile statistical data, keep in contact with users and provide them with a better interactive experience. CKQB-FM may use your Personal Information specifically for the following purposes: (i) to improve the content of our Site; (ii) to personalize and/or customize the content and/or layout of our Site for each individual visitor; (iii) to identify our visitors’ preferences; (iv) to keep you informed about product and services (both ours and third parties’) in which you have expressed an interest and have provided consented through an opt-in method; (v) to establish your eligibility for special offers and discounts; (vi) to complete business transactions; (vii) if you have expressed an interest and have provided consented through an opt-in method, to contact you as part of a promotion; (viii) to allow you to make a posting on the Site; (ix) to administer individual accounts; (x) to provide customer support; (xi) to meet legal requirements; (xii) to provide Internet security; and/or (xiv) to analyze the collected information. If you have entered and won one of CKQB-FM’s contests, and if Prior consent to this disclosure is obtained at the time the contest is entered, CKQB-FM and / or its sponsors may publish your name and city of residence.
In the event that we sell a substantial portion of our business assets, our customer information may be among the transferred assets. In such event, the purchaser will inherit the confidentiality obligations posted herein.
On either the Site, you will be given the opportunity to opt in to receiving e-mails, promotional and/or marketing information about other products, services and offerings from CKQB-FM and/or any third parties or other information from CKQB-FM.
On either the Site, you will be given the opportunity to indicate whether you would like to receive emails, promotional and/or marketing information about other products, services and offerings from CKQB-FM and/or any third parties or other information from CKQB-FM. You will always have the opportunity to opt-out of any feature that you have opted into on our Site. Please indicate your preferences on the Site accordingly, by checking the appropriate boxes. If you have questions about how your Personal Information is used, please contact us using the address and contact information provided at the end of this policy.
Third Party Advertising
When you visit the Site, we or a third-party advertiser may store or recognize some information on your computer in the form of a “cookie” or similar file. “Cookies” are small text files that identify an individual computer’s browser entering the Site. They do not pose a security threat to you. No personal information is stored within the cookies. For example, cookies allow us to track a browser’s movement through the Site over several sessions. Through cookies, the Site can recognize repeat visitors, facilitate the visitor’s access to and use of the Site and allows the Site to track usage behaviour that will allow content improvement and enable us to tailor our Site to better match your interests and preferences. If you do not want cookies placed on your computer, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Most Internet browsers or other software will allow you to do this. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, functionality of the Site may be severely limited, and you may not be able to take advantage of many of the Site’s best features.
SMS Notifications; Push Notifications
If we offer SMS notification or push notification functionality, and you choose to receive SMS notifications and/or push notifications, we may send such notifications to your mobile device. We will collect and store the information you provide, including your telephone number. You can opt out of receiving SMS and push notifications and you can adjust the types of notifications you receive, and when you receive them, by editing your notification settings on your mobile device. You can also opt out of receiving SMS and push notifications by emailing. We will not charge a fee to use SMS notifications or push notifications, but any text messages sent and/or received are subject to standard text messaging rates. Additionally, text messages sent and/or received count towards a monthly quota as any other messages do. Any users, whether sending or receiving text messages, should be aware that standard text messaging rates may apply. Text messaging rates can normally be found by asking your mobile carrier.
About Our Forums
The Site may, from time-to-time, feature forums (such as message boards and chat rooms) which enable our users to communicate with each other. CKQB-FM does not moderate and is not responsible for the content that you or any user posts on any forum on the Site. All personal information you post in a forum becomes public information and may be viewed, collected and used by any visitor to the Site, and may expose you to unsolicited messages. This is beyond our control. Therefore, CKQB-FM strongly recommends that you do not post on any forum private information about yourself or other individuals.
Linking to Our Business Partners’ and Third Party Content/Web Sites
The Site provides on-line multi-media or music streaming and other third party content. We are not responsible for any such third party content, communications or music that you may access through the Site or any fees, costs or roaming charges from your mobile carrier. The Site also contains links from and to sites operated by our business partners and other independent third parties. Once you leave the Site, you may or may not see a new URL in the location bar. Please review the linked site’s and third party content provider’s privacy policies, and if you do not agree to be bound by the terms of the policies governing that provider/site, terminate your use of that service or your visit to the site. The linked sites are not under our influence or control, and we are not responsible for the privacy policies and practices or the content of the sites operated by our business partners or other third parties or the privacy policies and practices or contents of any linked site or subsequent links from that site.
How Secure is Your Information
Any unauthorized use of the Site may result in criminal and/or civil prosecution. We have policies and procedures in place to protect the privacy and confidentiality of your information that we collect and maintain, including contracts with third parties that manage the information provided by you. All personal information is stored on secured servers, behind a firewall at a data center, with access to data strictly controlled. Only individuals specifically involved in the analysis and other functions set out herein have access to your Personal Information. These individuals have been provided the requisite training on our privacy policies and practices. All personal information will be stored and processed in Canada and may be stored in a cloud, where it will be subject to the laws of that jurisdiction.
To help ensure the privacy of your information, we urge you not to share your user name and password with anyone and recommend that you change your password frequently and store it in a safe place. If you are asked to create a user name or password, please select words that do not personally identify you. We may offer “auto login” which allows users to enter member areas of our site without re-entering password information. You may want to disable auto login on your “Set Up” page if you are not the only person using your computer.
Updating / Deleting your Information
When collected, CKQB-FM enables our users to update/correct Personal Information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. To update or delete your information, please go to the Log-In function and update or delete your personal information accordingly from our database. Please note that it may be impossible to delete a user’s entry totally without some residual information because of backups and records of deletions.
CKQB-FM HAS THE RIGHT, BUT NOT THE OBLIGATION, TO REMOVE ANY AND ALL INFORMATION UPLOADED TO THE SITE IN ITS SOLE DISCRETION, OR AS REQUIRED BY LAW.
If you have any concerns about privacy procedures at our Site, or to find out further details about how your personal information may be used, write us at:
Corus Entertainment Inc.
Corus Quay, 25 Dockside Drive,
Toronto, Ontario M5A 0B5
Attn: Privacy Officer
Or you may email us at firstname.lastname@example.org.
Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.
Office of the Privacy Commissioner of Canada?
The Office of the Privacy Commissioner of Canada oversees our personal information handling practices. If any privacy concerns are not addressed to your satisfaction you may contact the Office of the Privacy Commissioner of Canada for further guidance:
1-800-282-1376 or 613-995-8210